1. Information We Collect

We collect personal and business-related information to provide tailored logistics and consultancy services effectively.

1.1 Personal Data

• Name, email address, phone number, and contact details.
• Billing and shipping addresses.

1.2 Business Data

• Company name, EIN, and tax details (for B2B transactions).
• Order details, shipment requirements, and warehouse preferences.

1.3 Payment Information

• Credit/debit card details, bank account information, and transaction history.
• We use secure third-party payment processors and do not store your payment data.

1.4 Automatically Collected Data

• Log Files: IP addresses, browser types, operating systems, referring URLs, and access timestamps.
• Cookies: Information about browsing behavior to enhance user experience.

2. How We Use Your Information

• Provide end-to-end logistics and 3PL services, including shipping, warehousing, and delivery.
• Offer tailored consultancy solutions to improve your supply chain operations.
• Process payments and generate invoices.
• Communicate with you about orders, updates, and promotional offers.
• Ensure compliance with legal, regulatory, and security obligations.

3. Sharing Your Information

3.1 With Service Providers

• Logistics partners, carriers, and warehousing providers.
• Payment processors and IT service providers.

3.2 With Regulatory Authorities

• When required to comply with legal obligations, such as customs declarations and tax filings.

3.3 For Business Purposes

• During a merger, acquisition, or transfer of business assets.

3.4 With Your Consent

• If you authorize specific disclosures.

4. Cookies and Tracking Technologies

We use cookies to:

• Enhance website performance and functionality.
• Monitor user activity to identify trends and improve our services.

Managing Cookies: You can adjust your browser settings to refuse cookies. However, this may affect your experience on our website.

5. Data Security

We implement industry-standard security measures to protect your personal and business data from unauthorized access, disclosure, alteration, or destruction. This includes:

• Secure Socket Layer (SSL) encryption for data transmission.
• Regular vulnerability assessments and updates.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to your inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Objection: Opt-out of marketing communications.

To exercise these rights, contact us at info@siyalairllc.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. International Data Transfers

As a global logistics provider, we may process your data across different countries. We ensure appropriate safeguards for international data transfers in compliance with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected with a new “Effective Date.” We encourage you to review this page regularly for updates.